Information Regarding the Security of Our Systems
Dear Customers and Partners,
We would like to inform you in a spirit of full transparency that Fenwick was the target of a ransomware cyberattack, detected on July 6.
As soon as the incident was discovered, our teams immediately activated our response plan. The affected systems were isolated to contain the attack, and a team of cybersecurity experts was brought in to work with us to analyze the situation, secure our environment, and restore our services under the best possible conditions.
The situation is now under control. Our experts are continuing their investigation to determine the exact origin and scope of the incident and to strengthen our security measures for the long term.
We have also notified the relevant authorities in accordance with our obligations and are cooperating fully with them.
Regarding Your Data
Our investigations indicate that this attack may have involved the extraction of data from our systems. At this stage, we are unable to determine with certainty the exact nature or volume of the information involved, and our experts are actively continuing their analyses to establish this.
In the interest of transparency and as a precaution, we have chosen to inform you of this without waiting for the investigation to conclude. As soon as we have specific details, we will reach out to you and, if necessary, contact those directly affected individually to clearly outline the steps you should take.
In the meantime, we urge you to exercise heightened vigilance:
- be wary of any unusual emails, calls, or messages;
- do not disclose any sensitive information without first verifying the identity of the person contacting you;
- be particularly alert to phishing attempts that may exploit this situation
We fully appreciate the inconvenience this situation may cause and thank you for your trust and understanding. The security of your data and the continuity of our services remain our top priority.